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REACH

The European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007.

To download Dynabook Declaration for PC products, options and accessories, click here.

If you have any further questions, please contact us:
Dynabook Europe GmbH
Environmental Department
Stresemannallee 4b
41460 Neuss
Germany

EPEAT®

EPEAT is a global registry that helps organizations and individuals identify electronic equipment with lower environmental impacts. It includes criteria such as design for end of life, energy conservation, and material selection. Products are registered as Bronze, Silver, or Gold based on the number of required and optional criteria met. Please visit EPEAT registry at www.epeat.net to find more about Dynabook registered products.

Dynabook offer many EPEAT registered products, which can be found by searching the EPEAT REGISTRY. In addition, Dynabook offers the following services for products registered to EPEAT (IEEE 1680.1™):

Identification of materials and components requiring selective treatment (4.3.1.1.)

Dynabook makes available to reuse and recycling facilities information on how to identify the presence and location of all materials and components that require selective treatment in the product user manual. To obtain this information per product, please Contact Us for further details.

Service Support (4.4.1.1.)

Dynabook offers to customers of all EPEAT-registered products, replacement parts, product repair and services for at least 3 years from the date of sale. These services can be obtained through contacting a Dynabook Authorized Service Provider

Publicly available service information (4.4.2.2.)

Dynabook makes available to the public for all silver and higher EPEAT-registered products, service and repair information. The information is available per product by viewing our Technical Knowledge Base

Spare Parts (4.4.2.3.)

Dynabook offers customers of all EPEAT-registered products the option to purchase certain compatible spare parts (same specifications or higher specification parts) within 3 years after discontinuation of the product to increase the operational life of that product. Examples of parts offered include:

  • a. Tablet: AC Adapter or power cord
  • b. Laptop: Mass storage device, memory (in some models), AC adapter, or power cord

A listing of available spare parts per product can be obtained by contacting a Dynabook Authorized Service Provider

Battery Replacement Information (4.4.2.4.)

EPEAT-registered products may contain batteries that are replaceable once they reach the end of their useful life. For main product rechargeable batteries, such as those powering notebook PCs, tablets, etc., battery replacement services can be obtained contacting a Dynabook Authorized Service Provider

Product Upgradeability & Repairability (4.4.2.5.)

For products that claim 4.4.2.5., Dynabook makes available a minimum number of product upgrade or repair features available after purchase of the product. The hardware features that are upgradeable or replaceable without soldering or de-soldering and using only commonly available tools can be obtained by contacting a Dynabook Authorized Service Provider. In case of silver and higher EPEAT-registered products this information can be seen per product in the Technical Knowledge Base.

Available hardware features may only be offered as part of an upgrade, repair, or replacement service offered by a Dynabook Authorized Service Provider. For a description of the repair or upgrade method for your product, including a list of required tools, please contact a Dynabook Authorized Service Provider. Damages caused by servicing of products by non-authorized Dynabook service providers or use of modified or non-Dynabook authorized parts or components is not covered by Dynabook - Standard Warranty

* Not all laptops have upgradeable/replaceable memory. Contact a Dynabook Authorized Service Provider

Provision of Product Take-Back Service (4.6.1.1)

As part of Dynabook's Green Strategy, Dynabook provides our customers a no cost recycling option for Dynabook branded laptops and tablets which have reached their end of life. Please find here our partner network per country for the country specific Recycling organisation.

Rechargeable Battery Recycling Program (4.6.2.1.)

Dynabook offers a FREE removable rechargeable battery recycling program to ensure that once your battery reaches the end of its useful life that it is recycled responsibly. For more information on how to recycle your end-of-life rechargeable battery, please contact the country specific Recycling organisation

Offering of bulk packaging option (4.7.4.1)

Bulk packaging is available for EPEAT registered products. For further details please contact us. Dynabook Bulk Packaging.

Recycling

Take back and recycling of old Dynabook / Toshiba products, batteries and packaging

The aim of recycling is to gain an environmental benefit by means of re-use, reconditioning or reclamation of material. Dedicated recycling sites ensure that environmentally harmful components are properly handled and securely disposed. Dynabook and its partners have contracted competent service providers to ensure the best recycling of our products.

In all countries mentioned below our customers have the option to discard old IT and consumer equipment, batteries and packaging waste at the municipal collection points. The manner in which the separate collection is arranged differs per municipality. Information, such as the address and opening hours of the waste collection point, can be found in the municipal guide or the website of your municipality. Another option to return old equipment might be via the places where new equipment is purchased.

The information below reflects our current status of information, December 01, 2021 and is valid for Dynabook/Toshiba PC products sold by Dynabook Europe GmbH and its subsidiaries and branches in the respective countries. The mentioned compliance schemes do not necessarily represent all existing schemes in each country.

Please see below for detailed information per country:

France

Products

In France Customers can dispose of their old equipment at local municipal collection points.

For more information please contact: Ecologic
Unique Identifier: FR025225_05O4DH

Batteries

In France, the national collection and recycling program for batteries is organized by Screlec. Customers can dispose of their used batteries free of charge at their local municipality or they can return their used batteries at retail locations where batteries are sold.

For more information please contact: Screlec
Unique Identifier: FR025051_06HVMY

Packaging

In France, the national collection and recycling program for packaging is organized by Citeo. Customers can dispose of their packaging waste at local packaging collection points or in dedicated disposal bins available in some municipalities.

For more information please contact: Citeo
Unique Identifier: FR025051_01VKMK

Germany

Products

In Germany Customers can dispose of their old equipment at local municipal collection points.

For more information please contact: ERP, Germany

Further information on the proper disposal of electrical appliances in accordance with ElektroG3 can be found HERE.

Batteries

In Germany Customers can dispose of their used batteries free of charge at their local municipality or they can return their used batteries at retail locations where batteries are sold.

For more information please contact: CCR

Further information on the proper disposal of batteries in accordance with ElektroG3/BattG can be found HERE.

Packaging

In Germany Customers can dispose of their packaging waste free of charge at any local collection point, or they can use the dedicated disposal bins for packaging provided by their local authority.

For more information please contact: Reclay Systems GmbH

Italy

Packaging

The national collection and recycling program for packaging is manged by the Italian product distributors in close cooperation with the contracted local recycling companies. More detailed information on the packaging materials used can be found HERE.

Netherlands

Products

In the Netherlands Customers can return their old IT and consumer equipment free of charge to the place where they purchase new equipment, or they can dispose of their old equipment at local municipal collection points.

For more information please contact: Stichting OPEN

Batteries

In the Netherlands, the national collection and recycling program for used batteries is organized by Stibat. Customers can dispose of their used batteries free of charge at their local municipality or they can return their used batteries at retail locations where batteries are sold.

For more information please contact: Stibat

Packaging

In Netherlands, Customers can dispose of their packaging waste at local packaging collection points or in dedicated disposal bins available in some municipalities.

For more information please contact: Afvalfonds Verpakkingen

Spain

Products

In Spain, the collection and recycling program for IT and consumer equipment is organized by ERP. Customers can dispose of their old equipment at local municipal collection points.

For more information please contact: ERP, Spain

Batteries

Customers can dispose of their used batteries free of charge at their local municipality or they can return their used batteries at retail locations where batteries are sold.

For more information please contact: ERP, Spain

Packaging

Customers can dispose of their used packaging free of charge at their local municipality.

For more information please contact: Ecoembes

United Kingdom

Products

In U.K., our obligated collection and recycling program for IT and consumer equipment is organized by REPIC. Customers can dispose of their old equipment free of charge at local municipal collection points or they can return their old IT and consumer equipment to the place where they purchase new equipment.

For more information please contact: Repic

Batteries

We have partnered with REPIC for battery take back and customers can dispose of their used batteries free of charge at every collection and retail locations with the appropriate collection containers or at some local municipality.

For more information please contact: Repic

Packaging

In the U.K. the national collection and recycling program for packaging is Repic. Customers can dispose of their packaging waste at local packaging collection points or in dedicated disposal bins available in some municipalities.

For more information please contact: Repic

Bulk Packaging

A bulk packaging option that reduces the amount of packaging may be available for many Dynabook products.

Please check with your Dynabook representative for details, or contact us with the contact linking to this page.

Contact us